2 Quality Operations Management Jobs in der Steiermark
Shortfacts
- Einsatzort:
Werndorf - Ausmaß:
Full-time - Eintrittsdatum:
ab sofort - Anstellungsverhältnis:
unlimited
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Be part of our team!
- Lead and develop a global service desk team, including local section managers
- Ensure standardized, high-quality IT support delivery across all regions
- Monitor KPIs and SLA compliance using ITSM tools (e.g., ServiceNow, Jira)
- Act as escalation point for critical incidents to ensure business continuity
- Coordinate tasks and resources across locations for optimal efficiency
- Maintain global service desk procedures and documentation aligned with ITIL standards
- Collaborate with IT leadership to align support services with business goals
- Promote continuous improvement and support team development
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