Be part of our team!
- Administer and configure core ticketing tool functionalities
- Develop and maintain workflows, business rules, UI policies, script includes, and other platform components
- Ensure the stability and performance of the ServiceNow platform through proactive monitoring (e.g., implementation of health check dashboards), maintenance, and issue resolution
- Evaluate, test, and integrate new ServiceNow modules and features, providing recommendations based on industry best practices
- Collaborate with cross-functional teams to implement new features and improve existing processes
- Troubleshoot and resolve technical issues within the ServiceNow environment
- Document configurations, processes, and changes for internal knowledge sharing
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Be part of our team!
- Project Management: Lead and deliver assigned projects and tasks, ensuring adherence to defined scope, budget, and quality standards. Maintain comprehensive, up-to-date project documentation, perform risk assessments, and develop and implement effective mitigation strategies.
- Facilitation: Plan, organize, and facilitate workshops, continuously developing moderation skills to ensure efficient and goal-oriented workshop outcomes.
- Change & Transformation Facilitation: Analyze stakeholder landscapes to support change initiatives. Serve as a communication bridge across project teams, departments, and external partners to ensure alignment and transparency throughout the project lifecycle.
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Ihre Aufgaben:
- Selbständige Organisation und Abwicklung der Sekretariatsaufgaben der Verwaltung
- Organisation der Verwaltung inkl. Verkaufsstände
- Betreuung der Werbung
- Diverse Abrechnungen inkl. Führung der Kassabücher
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