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Teilzeit | befristet | Praktikum
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Vollzeit | befristet | Praktikum
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Be part of our team!
- Monitor and maintain IT/OT systems to ensure high availability and performance.
- production incidents swiftly to minimize downtime and meet SLAs.
- Provide direct support to shopfloor users for hardware, software, and connectivity issues.
- Execute routine operational tasks such as backups and patching.
- Train users on new systems and maintain clear documentation.
- Collaborate with cross-functional teams on infrastructure and application projects.
- Enforce cybersecurity and data protection standards.
- Integrate systems into the IT landscape, including domains, networks, and firewalls.
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Vollzeit | Teilzeit | befristet | Praktikum
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Vollzeit | Teilzeit | befristet | Praktikum
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Vollzeit
Dresden, Villach
30.08.2025
Dresden, Villach
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Your Role
- Build mobile applications with React Native for iOS & Android.
- Work with REST and GraphQL APIs to integrate with backend services.
- Use modern tooling including Git, GitLab, CI/CD pipelines, Fastlane, and Node.js.
- Collaborate with the team to create seamless, high-performance user experiences.
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YOU WANT TO
- Further develop and maintain smaXtec's web and cloud system (using Docker/Kubernetes, Google Cloud Platform)
- Preprocess, store and provide data for efficient analysis (using PostgreSQL, MQTT, Kafka, Redis) and visualization in our web and mobile application (using Firestore)
- Connect IoT devices all over the world (using LoRa and Chirpstack)
- Create and maintain metrics and alerts to improve system observability
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Be part of our team!
- Data extraction and transformation: Connect to data sources (SAP FI/CO, BW, Data Fabric, Excel-based repositories), extract relevant data sets, and prepare them for analysis and reporting.
- Analytics & reporting: Build standardized reports and dynamic dashboards (Power BI, Tableau, or similar) to support functional and management-level decision-making.
- Automation & scripting: Streamline and automate manual reporting tasks using Python, Power Query, or other tools to reduce effort and increase reliability.
- Be the data guardian: Regularly validate data quality, spot inconsistencies, and proactively address reporting issues before they become problems.
- Collaborate across the map: Work with mainly Functional Corporate Controllers as well as BU, and Plant levels - across multiple countries — to ensure a consistent and unified view of performance.
- Drive continuous improvement: Constantly look for ways to make our data landscape faster, smarter, and more resilient. Act as the first point of contact for data governance issues and reporting improvement initiatives.
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Vollzeit | befristet | Praktikum
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Vollzeit | befristet | Praktikum
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Be part of our team!
- Lead and develop a global service desk team, including local section managers
- Ensure standardized, high-quality IT support delivery across all regions
- Monitor KPIs and SLA compliance using ITSM tools (e.g., ServiceNow, Jira)
- Act as escalation point for critical incidents to ensure business continuity
- Coordinate tasks and resources across locations for optimal efficiency
- Maintain global service desk procedures and documentation aligned with ITIL standards
- Collaborate with IT leadership to align support services with business goals
- Promote continuous improvement and support team development
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Be part of our team!
- Engage with key users to understand business needs, challenges, and goals
- Establish successful partnerships with IT vendors through effective communication and collaboration
- Provide overview of vendor contracts and licenses within IT and anage end-to-end license lifecycle
- Develop and implement measures to continuously improve supplier performance, and identify savings opportunities.
- Create reports on vendor management metrics and strategic recommendations
- Develop and maintain a vendor management knowledge base including policies, procedures, templates, and best practices
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Be part of our team!
- Prepare and schedule audits (internal and external)
- Coordinate with IT-departments and IT employees, including audit participants and external auditors
- Monitor and document audit findings and non-conformities, and report the status of non-conformities and corrective actions to IT management
- Prepare and train audit participants on audit expectations and procedures
- Collaborate closely with the Information Security team to align on audit requirements.
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