Wir sind das "I" und "T" in Retail...:
- Den 3rd-Level-Support im Bereich Kassensysteme in unseren Outlets sicherzustellen
- Fehleranalysen und Störungsbehebungen via Ticketsystem und Fernwartung durchzuführen
- Im regelmäßigen Austausch mit Service Owner, 1st- und 2nd-Level-Support und Lieferanten laufende Optimierungen und Prozessverbesserungen voranzutreiben
- Dich in tiefergreifende Analysen sowie Eskalationen einzubringen und Lösungen zu entwickeln
- Troubleshooting, Ursachenanalysen sowie laufende Dokumentation sicherzustellen
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Be part of our team!
- Project Responsibility & Support - Assist in planning and implementing plant projects, ensuring we achieve ambitious goals together
- Technology & Process Development - Coordinate with Operations, perform statistical control of products and processes, and provide improvement suggestions based on trials
- Knowledge Sharing & Communication - Promote best-practice exchange, support our quality, environmental, health, and safety culture, and help shape sustainable standards
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Be part of our team!
- Support the implementation of customer-defined quality requirements in production
- Prepare and maintain quality documentation (e.g., Certificates of Conformance, inspection and reliability specs) and assist in customer approvals
- Coordinate internal reviews of customer specifications and facilitate issue resolution, including claims and 8D processes
- Assist in organizing customer audits and visits, ensuring smooth communication and execution
- Collaborate with cross-functional teams (Engineering, NPI, QE, Laboratory) to align quality standards across all product life stages
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Be part of our team!
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First point of contact and responsible for decisions on product release, block, scrap or rework; prevention of potential deviations -
Conduct quality reporting to support daily operations and drive continuous improvement -
Authorize machine releases and oversee process-related quality topics to ensure complience -
Support in periodic line audits and contribute to audits and quality-related procedures
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Vollzeit
Villach, München
23.01.2026
Villach, München
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Be part of our team!
- Develop, optimize, and characterize manufacturing processes in your area of expertise (e.g., lithography, mechanical, plating, backend).
- Specify and qualify new equipment and tooling, including supplier evaluation.
- Ensure process stability through statistical process control (SPC).
- Troubleshoot and resolve process-related issues in daily operations.
- Support new product introduction and technology ramp-up.
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