Your Responsibilities
- Lead and coordinate 8D processes for customer complaints, ensuring timely submission and effective corrective actions
- Act as the single point of contact for customers regarding quality-related topics and inquiries
- Conduct root cause analyses and provide rapid on-site support (within 48 hours when required)
- Maintain continuous communication with customers or AQM for complaints, deviations, and general requests
- Support global AT&S sites in complaint handling and align with local customer requirements
- Train and guide internal teams on customer-specific quality standards and reject analysis
- Represent the company during customer visits, audits, and quality discussions
- Monitor, report, and ensure completion of quality actions, including documentation and certification (e.g. EN10204)
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Your Responsibilities
- Identify inefficiencies using data analysis, observation, and root cause methodologies to drive targeted improvements
- Lead cross-functional continuous improvement projects in manufacturing and operational areas
- Develop and promote quality and continuous improvement initiatives across the organization
- Ensure transparency on activities, priorities, and progress within the department
- Support structured handling of audits, PPCRs, qualifications, and deviations, including CAPA processes
- Monitor KPIs and contribute to performance improvement strategies
- Collaborate across departments to implement sustainable process enhancements and standardize best practices
- Report progress, results, and improvement impact to senior management
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Vollzeit
Graz, Gleisdorf, Weiz
28.05.2026
Graz, Gleisdorf, Weiz
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- Lead internal work packages, projects, and project teams in line with the AT&S Innovation Process (e.g. Stage Gate Process)
- Plan, coordinate, and execute technical requirements and equipment within assigned work packages
- Represent AT&S towards internal and external stakeholders such as customers, suppliers, partners, business units, and funding agencies
- Identify, plan, and drive customer-related product development projects
- Manage project budgets, timelines, and technical execution
- Monitor and screen new technologies, processes, and products relevant to R&D
- Support the protection and further development of intellectual property (IP)
- Motivate, coordinate, and support national and international project teams to ensure successful outcomes
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Vollzeit | befristet | Praktikum
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Your Responsibilities
- Collaborate with regional Sales/AE teams to understand customer requirements and deliver tailored technical solutions
- Identify and communicate emerging technical trends and needs, guiding regional teams to address them and contribute to AT&S’s technology roadmap
- Support technical exchanges, feasibility checks, plant allocation, and cost-saving initiatives to ensure efficient project execution
- Develop and maintain technical documentation, user manuals, and training materials to enable knowledge sharing and customer engagement
- Provide go-to-market technology documentation and best-in-class technical support to strengthen customer relationships and position AT&S as a technology leader
- Act as a center of expert for application engineering, ensuring maximum ROI for established technologies and supporting strategic initiatives.
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Unser Kunde ist ein GLOBAL PLAYER und einer der Marktführer in seinem Segment. Namhafte Kunden, ein breites Produktportfolio und weltweite Produktionsstandorte zeichnen das Unternehmen aus. Aufgrund der sehr guten Auftragslage wird das Team um einen Project Engineer verstärkt, um mittelfristig in der Obersteiermark ein internationales „Engineering Center of Competence“ aufzubauen und mit STARKEM COMMITMENT ZUR REGION die Positionierung nochmals zu verstärken.
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Shortfacts
- Einsatzort:
Graz - Ausmaß:
Full-time - Eintrittsdatum:
ab sofort - Anstellungsverhältnis:
unlimited
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Your Responsibilities:
- Own and drive the end-to-end Demand Management process, ensuring strategic alignment between business priorities and IT delivery to maximize business value
- Establish and steer KPI frameworks to proactively track performance, identify bottlenecks, and continuously enhance service quality and efficiency
- Orchestrate cross-functional collaboration by aligning requirement engineers across Centers of Excellence and Service Delivery, ensuring consistency, scalability, and high-quality outputs
- Enable impactful requirement engineering by facilitating structured workshops and driving clarity, completeness, and business relevance in all specifications
- Act as a strategic partner to business stakeholders, translating business needs into actionable IT demands and strengthening long-term collaboration
- Ensure timely, prioritized, and transparent handling of all demands, accelerating delivery while maintaining quality and governance standards
- Drive transparency by reporting progress, risks, and performance trends to stakeholders
- Promote continuous improvement, innovation, and best practices across processes and collaboration
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