WIE WIR ARBEITEN.
- unterstützt bei Software-Konfigurationsthemen,
- schult zu Funktionen und Abläufen,
- nimmt Anpassungen am Design und den Einstellungen des Online-Shops vor,
- klärt Fragen zu Berichten und Auswertungen,
- führt Layoutanpassungen durch (für Rechnungen, Gutscheine, etc.),
- überprüft Schnittstellenprotokolle und Dateien,
- konfiguriert RFID-Leser ,
- aktualisiert die Software unserer Kunden
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Deine Aufgaben:
- Betreuung und fachliche Beratung unserer (Gewerbe-) Kunden über Telefon und E-Mail
- Ausarbeitung individueller Angebote inklusive Preisberechnung
- Selbstständige Abwicklung von Kundenaufträgen von der Bedarfsklärung bis zur termingerechten Lieferung
- Enge Zusammenarbeit mit dem Außendienst sowie der Geschäftsfeldleitung
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YOUR ROLE
- Professional support and assistance for our international dairy customers, colleagues, and sales partners, provided via phone and, when necessary, on - site.
- Regular and proactive communication with local teams to ensure seamless knowledge transfer.
- Build strong relationships as a trusted strategic partner, ensuring our products and services consistently deliver
exceptional value. - Onboarding and training of new international customers and team members.
- Collaborate closely with various departments to ensure a smooth workflow in your area.
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Be part of our team!
- Support the implementation of customer-defined quality requirements in production
- Prepare and maintain quality documentation (e.g., Certificates of Conformance, inspection and reliability specs) and assist in customer approvals
- Coordinate internal reviews of customer specifications and facilitate issue resolution, including claims and 8D processes
- Assist in organizing customer audits and visits, ensuring smooth communication and execution
- Collaborate with cross-functional teams (Engineering, NPI, QE, Laboratory) to align quality standards across all product life stages
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Be part of our team!
- Collaborate with regional Sales/AE teams to understand customer requirements and deliver tailored technical solutions
- Identify and communicate emerging technical trends and needs, guiding regional teams to address them and contribute to AT&S’s technology roadmap
- Support technical exchanges, feasibility checks, plant allocation, and cost-saving initiatives to ensure efficient project execution
- Develop and maintain technical documentation, user manuals, and training materials to enable knowledge sharing and customer engagement
- Provide go-to-market technology documentation and best-in-class technical support to strengthen customer relationships and position AT&S as a technology leader
- Act as a center of expert for application engineering, ensuring maximum ROI for established technologies and supporting strategic initiatives.
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- Lead internal work packages, projects, and project teams in line with the AT&S Innovation Process (e.g. Stage Gate Process)
- Plan, coordinate, and execute technical requirements and equipment within assigned work packages
- Represent AT&S towards internal and external stakeholders such as customers, suppliers, partners, business units, and funding agencies
- Identify, plan, and drive customer-related product development projects
- Manage project budgets, timelines, and technical execution
- Monitor and screen new technologies, processes, and products relevant to R&D
- Support the protection and further development of intellectual property (IP)
- Motivate, coordinate, and support national and international project teams to ensure successful outcomes
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Vollzeit
Villach, München
29.03.2026
Villach, München
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Your Tasks:
- Ensure stable and high-performance operation of our GlobalX Data Exchange Solution
- Independently analyze and resolve issues while continuously optimizing systems
- End-to-end responsibility for our global service
- Provide 2nd-level support and proactive problem-solving
- Act as a contact person for project managers and departments on IT-related topics
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Vollzeit
Villach, Shenzhen, 深圳
12.04.2026
Villach, Shenzhen, 深圳
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- Execute and support mechanical, thermal, and thermo mechanical finite element simulations based on established AT&S methods
- Build, update, and maintain simulation models according to internal guidelines, standards, and procedures
- Perform pre‑processing and post‑processing in multi‑physics simulation software
- Contribute to validation, quality‑oriented documentation, and continuous improvement of simulation methods and processes
- Identify improvement potential in simulation workflows, procedures, and development topics
- Collaborate in cross functional and international teams and promote best practices
- Develop understanding of material modeling, design, and process impacts on simulation results
- Support strategic and customer‑related projects in task definition, documentation, and coordination
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