Deine Aufgaben:
- Betreuung und fachliche Beratung unserer (Gewerbe-) Kunden über Telefon und E-Mail
- Ausarbeitung individueller Angebote inklusive Preisberechnung
- Selbstständige Abwicklung von Kundenaufträgen von der Bedarfsklärung bis zur termingerechten Lieferung
- Enge Zusammenarbeit mit dem Außendienst sowie der Geschäftsfeldleitung
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Be part of our team!
- Implement and monitor customer-defined quality requirements in production
- Prepare and maintain quality documentation (Certificates of Conformance, inspection and reliability specifications) and coordinate customer approvals
- Organize and support customer audits and visits; ensure smooth communication and execution
- Review and align internal processes with customer specifications; manage claims and 8D processes
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Be part of our team!
- Collaborate with regional Sales/AE teams to understand customer requirements and deliver tailored technical solutions
- Identify and communicate emerging technical trends and needs, guiding regional teams to address them and contribute to AT&S’s technology roadmap
- Support technical exchanges, feasibility checks, plant allocation, and cost-saving initiatives to ensure efficient project execution
- Develop and maintain technical documentation, user manuals, and training materials to enable knowledge sharing and customer engagement
- Provide go-to-market technology documentation and best-in-class technical support to strengthen customer relationships and position AT&S as a technology leader
- Act as a center of expert for application engineering, ensuring maximum ROI for established technologies and supporting strategic initiatives.
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- Lead, develop and train a production team of approximately 8 people with a strong improvement mindset
- Ensure stable, high‑yield, cost‑efficient and lean production processes
- Define, select and support suitable process tools and tooling for the HVM phase
- Contribute to equipment engineering topics and process documentation for all assigned tools
- Support production planning activities (PPC/IE, department‑specific PSV)
- Perform customer support, failure analysis and root cause investigations
- Manage suppliers related to process equipment (CapEx / OpEx)
- Drive continuous improvement initiatives to enhance customer satisfaction
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- Lead internal work packages, projects, and project teams in line with the AT&S Innovation Process (e.g. Stage Gate Process)
- Plan, coordinate, and execute technical requirements and equipment within assigned work packages
- Represent AT&S towards internal and external stakeholders such as customers, suppliers, partners, business units, and funding agencies
- Identify, plan, and drive customer-related product development projects
- Manage project budgets, timelines, and technical execution
- Monitor and screen new technologies, processes, and products relevant to R&D
- Support the protection and further development of intellectual property (IP)
- Motivate, coordinate, and support national and international project teams to ensure successful outcomes
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Vollzeit
Villach, München
29.03.2026
Villach, München
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Your Tasks:
- Ensure stable and high-performance operation of our GlobalX Data Exchange Solution
- Independently analyze and resolve issues while continuously optimizing systems
- End-to-end responsibility for our global service
- Provide 2nd-level support and proactive problem-solving
- Act as a contact person for project managers and departments on IT-related topics
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Vollzeit
Villach, Shenzhen, 深圳
12.04.2026
Villach, Shenzhen, 深圳
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