DEINE AUFGABEN
- Design von komplexen Security Lösungen, passend zu den aktuellen Kundenanforderungen in einem globalen Setup und in Abstimmung mit einer Vielzahl von Stakeholdern
- Innovationsmanagement innerhalb der eigenen, zugeordneten Managed Services (Erarbeitung neuer Lösungsmöglichkeiten, Aufbau von Proof-of-Concept Lösungen, Evaluierung aktueller Marktlösungen)
- Durchführung von Konfigurations- und Designänderungen
- Laufende Abstimmung mit zugeordneten Service Managern/ Service Ownern sowie weiteren Design-Engineers
- Betreuung unserer Kunden bei komplexen Problemstellungen
- Unterstützung unserer Engineers bei Troubleshooting und dem operativen Betrieb
- 3rd Level Remote Support komplexer IT Security-Lösungen
- Eskalationsmanagement gegenüber Herstellern und Kunden
|
YOU ARE GOING TO
- Support the CSO in servicing international lead enquiries, distribution partners and international customers outside our direct markets.
- Take an independent and decisive approach to the role, with a clear determination to make it your own.
- Establish and maintain long-term customer relationships through proactive communication and outstanding service.
- Understand how to create added value for customers and can work extensively with our CRM system thanks to your IT-skill set..
- Collaborate closely with various departments to ensure a smooth workflow in your area.
|
Tätigkeitsbeschreibung
- Anlaufstelle für die Warenausgabe: Empfang und Betreuung unserer Kund:innen bei der Abholung ihrer Bestellungen
- Freundliche und fachkundige Unterstützung unserer Kund:innen vor Ort, telefonisch und per E-Mail
- Effiziente Bearbeitung und Abwicklung von Rückgaben und Umtauschvorgängen
- Selbstständiges Bearbeiten von telefonischen & schriftlichen Kundenanliegen
|
Tätigkeitsbeschreibung
- Abwicklung von Online-Shop Bestellungen bis hin zur Kundenbetreuung
- Selbstständiges Bearbeiten von telefonischen & schriftlichen Kundenanfragen
- Allgemeine administrative Tätigkeiten
- Post und Mailbearbeitungen
|
DEINE AUFGABEN
- Laufende Erkennung, Analyse und Priorisierung von sicherheitsrelevanten Ereignissen
- Analyse von Sicherheitslücken und Schwachstellen, sowie Angriffen auf unsere Kunden
- Unterstützung bei der Implementierung von Gegenmaßnahmen
- Verfassen von Reports und Beratung von Kunden bei Rückfragen
- Verfeinern von Erkennungsmethoden schadhaften Verhaltens
- Erstellen und Optimieren von Playbooks zu Triage und Investigation Prozessen
- 24×7 Support (wöchentlicher Wechsel Vormittag/Nachmittag; tw. Nacht- und Wochenenddienst)
|
Your tasks:
- Planning/Organization and Coordination of the customer Service and field failure analysis process
- Contact point of the customer for field/design quality topics in serial phase
- Participate at customer meetings (part handling review; Issue tracking…..)
- Preparation and update of all necessary quality reports (8D) in customer portals
- Support of manufacturing locations during serial production
- Reponsible for monitoring of problem resolution process in the serial phase
- Coordination of customers field complaints during serial production phase
- Support PPAP activities durching the serial production according customers requirements
|
At a glance
- 3rd Level Support and Application/Platform Lifecycle Management in the area of Production Datawarehouse & Reporting Solutions
- Continuous enhancement of our Production Reporting Platforms using various technologies (Oracle, Hadoop, Denodo, ...)
- Define, design, build and enhance business intelligence solutions
- Partner up with management, application owner, key business customer and team members for the delivery of regional / global services
- Ensure that systems, processes and methodologies as specified are followed to ensure effective monitoring, control and support of service delivery
- Incident and Problem Management to support our internal Infineon customers
|
Your core responsibilities are:
- Performing structural simulations on component and system level e.g. durability, crash and static analysis
- Taking an active role in developing battery system concepts in a cross functional team, from acquisition to series development
- Improvement and development of simulation methods
- Support on system test and measurement data analysis
- Internal and external presentation of results
|
At a glance
- Identify application trends and future requirements from customer discussions and internal system experts
- Drive the assessment of different innovative product ideas and by that influence our product roadmaps directly
- Be part of product development projects for discrete products targeting on board charger applications
- Be responsible for defining the right-fit product requirements, derive the target datasheet and be the internal technical interface to the product development teams in R&D and customers in creation phase
- Develop and coordinate projects in the area of performance benchmarking of our product performance in the application
- Drive activities from design-in to design-win at lead automotive customers developing charger applications used in electric vehicles
- Conduct intensive technical discussions with the customer, coordinate requirements and support successful product validation in system design
- Manage uncertainties in early development phases and contribute with solid assumptions to drive innovative solutions forward
- Validate functional prototypes and simulation models of our products
- Closely collaborate with our regional field application (FAE) engineering teams
- Technically lead and support team members
|
At a glance
- be the first point of contact for customers, drive requirement discussion and define concepts for HSIO IP development
|
At a glance
- Implementation & update of webpage content (focus on product and application pages) based on input provided by our product and technical marketing teams
- Search engine optimization (SEO) checks & monitoring (utilizing Ahrefs or similar tools)
- Product page analytics (Google analytics & datastudio dashboards)
- Support on selected web-related projects
- Securing the fulfillment of web quality criteria & implementation of web guidelines
- General support of our web team, utilizing different MS Office Programs like Power Point, Excel, etc.
|
At a glance
- Provide comprehensive support to our Digital Content team in administrative and project-related tasks, including the planning, execution, and monitoring of digital content management initiatives
- Assist in the collection, clean-up and visualization of content-related data from various sources, incl. internal databases and excel sheets
- Support the coordination, curation and review of highly important content assets (such as product catalogues), with regard to our branding and writing guidelines
- Support communication and promotion activities to promote our content assets across different channels; this includes the creation of newsletters, blog posts, emails, as well as visuals and banners
|
you want to
- Supporting the Hardware Team with Linux based LoRaWAN gateways
- Integration of new gateway producers into the smaXtec system (selection, definition, serial transition)
- Building and improving a Cl/CD Pipeline to rollout updates to our gateways
- Assisting in design and development of a fleet control and management system with Ansible and implementing the remote execution of commands on the fleet to simplify customer support
- Building test setups involving hardware, firmware, test equipment, and scripting for evaluation
|
At a glance
- Focus application of role: Traction Inverter, Focus product: HV Chips (SiC, IGBT)
- Be part of product development projects for chip products: Responsible for defining the right-fit product requirements, derive the target datasheet and be the internal technical interface to the product development teams R&D and customers in creation phase
- Develop and coordinate projects in the area of performance benchmarking of our products' performance in application context system
- Contribute to design-in to design-win activities towards to our success in high voltage discrete products
- Act as technical customer interface during product development accompanying technical coordination with our lead customers, fine-tune and agree on clarify requirements and support successful product - validation in the customer system design
- Closely collaborate with our regional field application AE/FAE engineering teams
|
At a glance
- Support customers during design-in activities for Infineon Medium Voltage GaN products
- Act as third-level customer support, collaborating with Field Application Engineering and Sales teams
- Create technical articles and promotional materials with Product Marketing and Product Definition Engineering teams
- Provide technical direction to in-house R&D, advocating for customer needs
- Collaborate with R&D, Validation, Verification, and Production Test teams
- Review and release technical documentation in coordination with global teams
|
At a glance
- Assembly of evaluation boards and electrical check-out
- Support with product characterization tasks
- Carrying out and monitoring recurring measurements
- Support with automation and programming activities
|
At a glance
- Studying Software Engineering, Computer Science or any technical study with focus on software engineering
- Willingness and experience working with C#, ASP.NET, JavaScript and JavaScript frameworks
- A good eye for user experience design
- Good English skills
|
At a glance
- Be part of product development projects for our high voltage discrete products: drive the final data sheet and other go-to-market collaterals such as application notes and evaluation boards
- Drive as technical customer interface the technical evaluation and design-in of our products
- Identify and analyze new system concepts, provide technical solutions to our customers and/or derive the impact on our products
- Analyze and assess topologies and application relevant operating conditions via simulation and measurements on prototypes
- Prepare and provide technical documentation and trainings on product and application level
- Be part of a global interdisciplinary expert team consisting of technical marketing, product development, quality, finance, sales and regional marketing.
|
At a glance
- Creating compelling PowerPoint presentations: You will be responsible for developing visually appealing and informative PowerPoint slides to support the communication and presentation needs of the product marketing team. This includes effectively communicating complex information in a clear and concise manner.
- Data analysis and automation using Excel and VBA: You will utilize your skills in Excel and VBA to manipulate and analyze data, create interactive dashboards, and automate repetitive tasks. This may involve cleaning and organizing data, performing analysis, and developing macros to streamline processes and improve efficiency within the team.
- Providing team support: You will collaborate with the product marketing team on various tasks, such as conducting market research, analyzing competitor data and preparing reports. Additionally, you maybe involved in coordinating internal administrative topics to ensure the smooth operation of the team.
|
At a glance
- Measure Infineon components in motor drives, battery protection and DCDC Power Conversion Applications, DCDC Buck Converters, Brick Converters for Telecom, SMPS for Servers/Telecom and Adapters
- Perform tests of leading-edge devices on specially designed boards to support the development and optimization of new technologies
- Carry out competitor benchmarking, organize and analyze data and generate test reports
- Act as technical support for product definition engineering team to validate products value proposition in customer systems during development projects
- Contribute to peer reviews of internal development documents
- Create new application test setups (e.g. design of application test board) including test automation
- Assist Product Application Engineering in writing Application notes, layout- & board design
|
At a glance
- Data Analysis & Dashboard Design – from data to meaningful dashboards
- Maintaining existing dashboards in the area of Analytics, Cleanroom Engineering & Parts Clean
- Data Science & Information Technology
- Interactive data combinations between different data sources (Databases, Excel, etc.)
- Assistance in Cleanroom Engineering Sensor Maintenance (Change Sensors/Configure Sensors/etc.)
- It is also possible to write your bachelor or master thesis during this internship.
|
At a glance
- Optimize and maintain the performance and stability of our software applications for wafer manufacturing, ensuring seamless operation and minimal downtime
- Develop and implement automation scripts using PowerShell, Bash, or Perl
- Implement and maintain DevOps practices, including continuous integration, continuous delivery and continuous monitoring
- Drive the deployment of cloud-based applications using OpenShift and Kubernetes, ensuring seamless integration with our existing infrastructure
- Configure and manage cloud-based environments to meet business requirements, ensuring high availability and scalability
- Provide second-level application support, resolving incidents and problems in a timely and efficient manner
- Participate in a rotating 24x7 on-call service, providing timely support and resolution to critical incidents and issues
- Work closely with global teams using Agile methodologies to ensure alignment and effective communication
- Communicate technical information to non-technical stakeholders, and provide training and support as needed
|
At a glance
- Update and maintenance of project plans upon advice of the PJM
- Task planning and tracking
- Requirement management
- Configuration management
- Administration of internal and external meetings
- Dedicated work packages (e.g. presentations, evaluations, reports) upon advice of the PJM
|
At a glance
- Collaborate with international hardware and software specialists and support them with your knowledge and skill set
- Focus on usage/improvement of Data generation, documentation and logistical activities in the field of production of hardware demonstrators
- Support the mindset of bringing the best Infineon products together and create new systems in respect to future needs and products
- Participate in development phases from the first idea until the release of the solution
- Prepare and manage technical & commercial documentation for internal and external peers
- Organize replenishment tasks from start to finish
|
At a glance
- Solid C-programming skills
- Familiarity with 32-bit microcontrollers: architecture, memory, peripherals
- RTOS basic knowledge (required)
- Good English skills
|
At a glance
- Analysis of the existing semiconductor chip test programs (e.g. test sequence, instrument connect/disconnect cycles, waiting times, ...)
- Automation or part-automation of the test program analysis and documentation
- Update of test program documentation with focus on D2TI requirements
|
At a glance
- Support application engineers in the testing and validation of LowVoltage Power MOSFETs
- Develop test setups using automation
- Design PCB boards with Altium
- Document measurement results and debugging setups
- Assist with day-to-day task such as soldering components and maintaining lab equipment
|
At a glance
- Gain insight in the power management of state-of-the-art microcontrollers
- Analyze, model, simulate and measure analog mixed-signal circuits and systems
- Getting familiar with the conception, design, verification and validation of electronic building blocks
|
At a glance
- Studying Software Engineering, Computer Science or any technical study with focus on software engineering
- Willingness and experience working with C# and WPF
- Knowledge in other programming languages (like C/C++, JavaScript, Perl, Python, ...)
- Good English skills
|
At a glance
- Assist engineers in system board design and verification of high power density and innovative solutions in DCDC power conversion
- Build evaluation kits and perform system function verification and testing
- Prepare design documentation, application notes and getting started guides for various solutions developed
- Acquire knowledge and methodology in system design, trouble shooting and analysis
- Analyze test results and document the outcomes
- Collaborate and contribute to development projects
|
