Your Responsibilities
- Lead and coordinate 8D processes for customer complaints, ensuring timely submission and effective corrective actions
- Act as the single point of contact for customers regarding quality-related topics and inquiries
- Conduct root cause analyses and provide rapid on-site support (within 48 hours when required)
- Maintain continuous communication with customers or AQM for complaints, deviations, and general requests
- Support global AT&S sites in complaint handling and align with local customer requirements
- Train and guide internal teams on customer-specific quality standards and reject analysis
- Represent the company during customer visits, audits, and quality discussions
- Monitor, report, and ensure completion of quality actions, including documentation and certification (e.g. EN10204)
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„Qualität global steuern – Innovationen sichern – Zukunft gestalten!“
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Customer-Focused Tasks
- Implement and monitor customer-defined quality requirements in production
- Prepare and maintain quality documentation (Certificates of Conformance, inspection and reliability specifications) and coordinate customer approvals
- Organize and support customer audits and visits; ensure smooth communication and execution
- Review and align internal processes with customer specifications; manage claims and 8D processes
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Your Responsibilities
- Identify inefficiencies using data analysis, observation, and root cause methodologies to drive targeted improvements
- Lead cross-functional continuous improvement projects in manufacturing and operational areas
- Develop and promote quality and continuous improvement initiatives across the organization
- Ensure transparency on activities, priorities, and progress within the department
- Support structured handling of audits, PPCRs, qualifications, and deviations, including CAPA processes
- Monitor KPIs and contribute to performance improvement strategies
- Collaborate across departments to implement sustainable process enhancements and standardize best practices
- Report progress, results, and improvement impact to senior management
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Be part of our team!
- Definition and ownership of the SAP/ERP strategy and future S/4 roadmap
- Alignment of domain technology strategy with corporate and business requirements
- Formulation and implementation of architecture standards and long‑term platform direction
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Your Responsibilities:
- Own and drive the end-to-end Demand Management process, ensuring strategic alignment between business priorities and IT delivery to maximize business value
- Establish and steer KPI frameworks to proactively track performance, identify bottlenecks, and continuously enhance service quality and efficiency
- Orchestrate cross-functional collaboration by aligning requirement engineers across Centers of Excellence and Service Delivery, ensuring consistency, scalability, and high-quality outputs
- Enable impactful requirement engineering by facilitating structured workshops and driving clarity, completeness, and business relevance in all specifications
- Act as a strategic partner to business stakeholders, translating business needs into actionable IT demands and strengthening long-term collaboration
- Ensure timely, prioritized, and transparent handling of all demands, accelerating delivery while maintaining quality and governance standards
- Drive transparency by reporting progress, risks, and performance trends to stakeholders
- Promote continuous improvement, innovation, and best practices across processes and collaboration
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Your Responsibilities
- Own overall plant performance and deliver on committed targets (output, quality, cost, delivery, safety)
- Ensure reliable and predictable execution in a complex and low to high-volume production environment
- Translate BU and plant strategy into clear priorities and measurable actions and drive consistent execution
- Lead and further develop the operations organization to deliver sustainable results and not just activity
- Lead and further develop a strong leadership team with clear accountability, ownership, and high performance standards
- Drive operational discipline and process stability on the shop floor
- Ensure effective shopfloor management with transparent KPIs and clear responsibilities
- Drive technology implementation, industrialization, and ensure successful ramp-ups at required performance levels
- Identify performance gaps early, address underperformance, and implement corrective actions
- Ensure budget discipline and make clear trade-off decisions on resources, investments, and priorities
- Actively manage cost, productivity, and efficiency levers to strengthen competitiveness
- Ensure full compliance with quality, EHS, and all regulatory requirements
- Maintain transparent KPI reporting and proactively manage risks and deviations
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- Ensuring that IT practices and systems in his/her responsibility comply with global standards as well as legal and regulatory requirements.
- Accountability for areas of the global IT’s frontend, including global service desk, demand management, and IT PMO including IT portfolio management.
- Build and maintain relationships with key stakeholders, including IT internal and external stakeholders, executives, and other departments, to ensure that the IT strategy aligns with business goals. This includes accountability for IT Business Partners for business units and the group with a special focus on group functions such as Controlling, Finance, HR, Legal, R&D, and others.
- Act as interface between business and backend services, owning the communication and stakeholder matrix.
- Adhere to corporate IT governance frameworks, specifically following the COBIT processes, guidelines and architecture. All activities that guarantee the fulfilment of the SLA’s that have been confirmed by our customers.
- Continuous Improvement and Innovation.
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Your Responsibilities
- Develop and deliver accurate and timely business plans (Annual Budget, Quarterly Forecast, 18-month Rolling Forecast) to enable informed decision-making
- Coordinate and align Sales Planning activities across functions to ensure consistent and reliable business outlooks
- Design, implement, and maintain financial policies, procedures, and internal controls to enhance governance and minimize risk
- Prepare monthly, quarterly, and annual financial reports in compliance with regulatory and internal standards
- Lead modules in the implementation and further development of the integrated planning tool (TM1), including MTP and budgeting processes
- Drive continuous improvement of controlling tools and processes to reduce manual work and increase efficiency
- Support strategic planning initiatives and contribute to financial transformation projects
- Contribute to ad-hoc analyses and special projects
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