Ihre Aufgaben
- Operative Betreuung unserer Kund:innen (regelmäßige persönliche Kommunikation per Online-Konferenz und E-Mail, Koordination/Kommunikation mit lokalen Vertriebspartner:innen, Vorbereitung und Durchführung von Kund:innenbesuchen etc.)
- Interne Abstimmungen zur Vorbereitung der Kund:innenkommunikation (Liefertermine, Qualitätsthemen)
- SAP-Systempflege (Stammdaten-Pflege, Prüfung und Verwaltung der Kund:innenbestellungen und Forecasts in SAP, Überwachung der Kund:innen-Änderungswünsche und Prüfen gegen vertragliche Vereinbarungen, Unterstützung beim Forderungsmanagement)
- Operative Unterstützung der Akquisition (Abwicklung des Anfrageprozesses in Zusammenarbeit mit dem/der Produktmanager:in, Abstimmung mit anderen Abteilungen, Vorbereitung der Angebotsunterlagen, Koordination mit Kund:innen etc.)
- Allgemeine administrative Tätigkeiten sowie Unterstützung bei Marketingaktivitäten, Unterstützung bei Kennzahlenauswertungen und Aufbereitung von Informationen für Produktmanagement sowie Geschäftsführung
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Vollzeit | befristet | Praktikum
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Be part of our team!
- Definition and ownership of the SAP/ERP strategy and future S/4 roadmap
- Alignment of domain technology strategy with corporate and business requirements
- Formulation and implementation of architecture standards and long‑term platform direction
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- Lead internal work packages, projects, and project teams in line with the AT&S Innovation Process (e.g. Stage Gate Process)
- Plan, coordinate, and execute technical requirements and equipment within assigned work packages
- Represent AT&S towards internal and external stakeholders such as customers, suppliers, partners, business units, and funding agencies
- Identify, plan, and drive customer-related product development projects
- Manage project budgets, timelines, and technical execution
- Monitor and screen new technologies, processes, and products relevant to R&D
- Support the protection and further development of intellectual property (IP)
- Motivate, coordinate, and support national and international project teams to ensure successful outcomes
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Your Responsibilities
- Collaborate with regional Sales/AE teams to understand customer requirements and deliver tailored technical solutions
- Identify and communicate emerging technical trends and needs, guiding regional teams to address them and contribute to AT&S’s technology roadmap
- Support technical exchanges, feasibility checks, plant allocation, and cost-saving initiatives to ensure efficient project execution
- Develop and maintain technical documentation, user manuals, and training materials to enable knowledge sharing and customer engagement
- Provide go-to-market technology documentation and best-in-class technical support to strengthen customer relationships and position AT&S as a technology leader
- Act as a center of expert for application engineering, ensuring maximum ROI for established technologies and supporting strategic initiatives.
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Your Responsibilities
- Lead and manage plant engineering projects or work packages, ensuring delivery on time, within scope, and aligned with business objectives
- Analyze project requirements, identify risks and root causes, and implement effective mitigation strategies
- Apply standardized project management methodologies, tools, and governance frameworks
- Develop, maintain, and adapt project plans to meet changing technical and operational conditions
- Coordinate cross-functional project teams and stakeholders, ensuring strong alignment and collaboration
- Monitor project performance, including timelines, costs, quality, and KPIs
- Ensure clear communication, reporting, and presentations to stakeholders at all levels
- Drive continuous improvement initiatives and contribute innovative solutions within Plant Engineering
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Your Responsibilities
- Lead and coordinate 8D processes for customer complaints, ensuring timely submission and effective corrective actions
- Act as the single point of contact for customers regarding quality-related topics and inquiries
- Conduct root cause analyses and provide rapid on-site support (within 48 hours when required)
- Maintain continuous communication with customers or AQM for complaints, deviations, and general requests
- Support global AT&S sites in complaint handling and align with local customer requirements
- Train and guide internal teams on customer-specific quality standards and reject analysis
- Represent the company during customer visits, audits, and quality discussions
- Monitor, report, and ensure completion of quality actions, including documentation and certification (e.g. EN10204)
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- Ensuring that IT practices and systems in his/her responsibility comply with global standards as well as legal and regulatory requirements.
- Accountability for areas of the global IT’s frontend, including global service desk, demand management, and IT PMO including IT portfolio management.
- Build and maintain relationships with key stakeholders, including IT internal and external stakeholders, executives, and other departments, to ensure that the IT strategy aligns with business goals. This includes accountability for IT Business Partners for business units and the group with a special focus on group functions such as Controlling, Finance, HR, Legal, R&D, and others.
- Act as interface between business and backend services, owning the communication and stakeholder matrix.
- Adhere to corporate IT governance frameworks, specifically following the COBIT processes, guidelines and architecture. All activities that guarantee the fulfilment of the SLA’s that have been confirmed by our customers.
- Continuous Improvement and Innovation.
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Your Responsibilities
- Develop and deliver accurate and timely business plans (Annual Budget, Quarterly Forecast, 18-month Rolling Forecast) to enable informed decision-making
- Coordinate and align Sales Planning activities across functions to ensure consistent and reliable business outlooks
- Design, implement, and maintain financial policies, procedures, and internal controls to enhance governance and minimize risk
- Prepare monthly, quarterly, and annual financial reports in compliance with regulatory and internal standards
- Lead modules in the implementation and further development of the integrated planning tool (TM1), including MTP and budgeting processes
- Drive continuous improvement of controlling tools and processes to reduce manual work and increase efficiency
- Support strategic planning initiatives and contribute to financial transformation projects
- Contribute to ad-hoc analyses and special projects
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Your Responsibilities:
- Own and drive the end-to-end Demand Management process, ensuring strategic alignment between business priorities and IT delivery to maximize business value
- Establish and steer KPI frameworks to proactively track performance, identify bottlenecks, and continuously enhance service quality and efficiency
- Orchestrate cross-functional collaboration by aligning requirement engineers across Centers of Excellence and Service Delivery, ensuring consistency, scalability, and high-quality outputs
- Enable impactful requirement engineering by facilitating structured workshops and driving clarity, completeness, and business relevance in all specifications
- Act as a strategic partner to business stakeholders, translating business needs into actionable IT demands and strengthening long-term collaboration
- Ensure timely, prioritized, and transparent handling of all demands, accelerating delivery while maintaining quality and governance standards
- Drive transparency by reporting progress, risks, and performance trends to stakeholders
- Promote continuous improvement, innovation, and best practices across processes and collaboration
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