4 Key User Jobs in der Steiermark
Be part of our team!
- Administer and configure core ticketing tool functionalities
- Develop and maintain workflows, business rules, UI policies, script includes, and other platform components
- Ensure the stability and performance of the ServiceNow platform through proactive monitoring (e.g., implementation of health check dashboards), maintenance, and issue resolution
- Evaluate, test, and integrate new ServiceNow modules and features, providing recommendations based on industry best practices
- Collaborate with cross-functional teams to implement new features and improve existing processes
- Troubleshoot and resolve technical issues within the ServiceNow environment
- Document configurations, processes, and changes for internal knowledge sharing
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Be part of our team!
- Identity & Access Management
- Operate and maintain identity and access management (IAM) services for designated compliance environments
- Administer Active Directory, Azure AD, and LDAP including user lifecycle, groups, roles, and access rights
- Implement and enforce least-privilege and role-based access control (RBAC)
- Manage authentication mechanisms such as MFA, certificates, and privileged access
- Cooperate with Security, Compliance, and Audit teams on access reviews and remediation actions
- Document identity processes, standards, and operating procedures
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Vollzeit | Teilzeit | befristet | Praktikum
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Vollzeit | Teilzeit | Praktikum
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