Ihre Aufgaben:
- Du analysierst und behandelst sicherheitsrelevante Ereignisse der Universität Graz
- Du führst technische Security-Audits durch und überprüfst die Einhaltung der IT-Sicherheitsvorgaben an der Universität Graz
- Du bist für die Implementierung und den Betrieb eines universitätsweiten Patch- und Vulnerability-Management zuständig
- Du arbeitest in leitender Rolle bei IT-Security-Projekten im universitären Umfeld mit
- Du bist für die Beratung zur Integration von IT-Sicherheit in bestehende und neue Systeme zuständig
- Du arbeitest mit dem CISO der Universität Graz zusammen und berichtest direkt an ihn als Teamlead des operativen IT-Sicherheitsteams
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Be part of our team!
- Monitor and maintain IT/OT systems to ensure high availability and performance.
- production incidents swiftly to minimize downtime and meet SLAs.
- Provide direct support to shopfloor users for hardware, software, and connectivity issues.
- Execute routine operational tasks such as backups and patching.
- Train users on new systems and maintain clear documentation.
- Collaborate with cross-functional teams on infrastructure and application projects.
- Enforce cybersecurity and data protection standards.
- Integrate systems into the IT landscape, including domains, networks, and firewalls.
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Vollzeit
Wien, St. Johann in der Haide
24.06.2025
Wien, St. Johann in der Haide
ring(benefits)
- Moderner, attraktiver und innovativer Arbeitsplatz
- Tolle und angenehme Arbeitsatmosphäre in einem hochmodernen Büro-, Produktions- und Logistikgebäude mit gelebter „Du-Kultur“
- RINGANA Competence Development Programm mit internen und externen Weiterbildungs- und entwicklungsmöglichkeiten
- Kostenloses Mittagessen am RINGANA Campus bzw. Essenszuschuss an unserem Standort in Wien und Kaffee zur freien Entnahme
- Flexible Arbeitszeitgestaltung (Gleitzeit, keine Kernzeit) sowie Homeofficemöglichkeiten im Angestelltenbereich
- Vorsorgeleistungen und Gesundheitsmaßnahmen
- Kostenlose Parkplätze und E-Bike Verleih bzw. Öffi-/Klimaticketzuschuss für unsere Crew in Wien
- Crew- und Teamevents wie After-Work, Sommerfest, Weihnachtsfeier, uvm.
- Teambudget für abteilungsinterne Aktivitäten
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Be part of our team!
- Lead and develop a global service desk team, including local section managers
- Ensure standardized, high-quality IT support delivery across all regions
- Monitor KPIs and SLA compliance using ITSM tools (e.g., ServiceNow, Jira)
- Act as escalation point for critical incidents to ensure business continuity
- Coordinate tasks and resources across locations for optimal efficiency
- Maintain global service desk procedures and documentation aligned with ITIL standards
- Collaborate with IT leadership to align support services with business goals
- Promote continuous improvement and support team development
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Be part of our team!
- Prepare and schedule audits (internal and external)
- Coordinate with IT-departments and IT employees, including audit participants and external auditors
- Monitor and document audit findings and non-conformities, and report the status of non-conformities and corrective actions to IT management
- Prepare and train audit participants on audit expectations and procedures
- Collaborate closely with the Information Security team to align on audit requirements.
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At a glance
- Work as a technical expert with extensive knowledge in NLP. Specialise in Retrieval Augmented Generation (RAG), Chatbots, and Agentic Systems. Stay abreast of the latest advancements in these fields and integrate this knowledge into our workflow
- Transform prototypes into production solutions with best practices for both development and deployment. This will require a comprehensive understanding of the technical requirements, as well as the ability to think critically and solve complex problems
- Support the operation of the solutions, involves troubleshooting and bug fixing, as well as implementing change requests to ensure that the solutions continue to meet user requirements
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Vollzeit
Wien, St. Johann in der Haide
03.07.2025
Wien, St. Johann in der Haide
ring(benefits)
- Modern, attractive and innovative workplace
- Great and pleasant working atmosphere in an ultra-modern office, production and logistics building with a friendly company culture.
- RINGANA Competence Development Programme with internal and external training and development opportunities
- Free lunch at the RINGANA Campus or meal allowances at our location in Vienna and free coffee
- Flexible working hours (flexitime, no core hours) and home office options for registered employees
- Preventive benefits and health measures
- Free parking spaces and e-bike rental at the RINGANA Campus or public transport/air conditioning subsidy for our crew in Vienna
- Private use of the e-charging stations at the RINGANA Campus
- Crew and team events such as after-work, summer party, Christmas parties, etc.
- Teambudget for departmental activities
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