Consultant Sales & Customer Excellence (f/m/d)

Leoben, AT

Be part of our team!

AT&S is a leading global manufacturer of high-end IC substrates and printed circuit boards. AT&S industrializes leading-edge technologies for its core business segments Mobile Devices & Substrates, Automotive & Aerospace, Industrial and Medical and high-performance computing for AI applications. We are looking for talent eager to shape the future of our interconnected world. With plants in Austria, China, India, Malaysia and sales offices around the globe, we offer excellent career opportunities for creators, innovators and enablers with the drive to make a difference.

To enhance our successful Corporate Sales & Customer Excellence Team at the Headquarters in Leoben, Austria, we are looking for a passionate

Consultant Sales & Customer Excellence (f/m/d)

In this role, you will optimize and govern the Order-to-Cash (O2C) processes, systems, and tools to enhance operational efficiency and customer satisfaction. It involves leading change initiatives, managing KPIs through Power BI, ensuring audit compliance, and coordinating with IT and external consultants. You will also support training, skill development, and the identification of best practices across the O2C landscape.

Your Responsibilities

• Govern and optimize O2C processes, including all sub-processes, by driving change management and identifying areas for improvement

• Enhance O2C-related systems and tools, develop new use cases, and coordinate interface setups with internal IT and external consultants

• Design and maintain the KPI/DPI landscape, and develop Power BI structures, templates, and dashboards for performance tracking

• Ensure compliance with audit requirements and provide support during audit processes

• Lead and support project management activities related to O2C process improvements

• Identify and share best practices across teams to foster a culture of continuous improvement

• Assess training needs, identify suitable training providers, and support skill development initiatives

Your Profile

• Bachelor’s or Master's degree in a technical or economical field
• Min 3 years’ experience in Sales Excellence and/or Project Management or Sales Controlling
• Excellent understanding of various enterprise systems (SAP, BW, CRM, Power BI, etc.)
• Ability to lead inter-functional teams and projects and can be detail-orientated
• Fluent in English (German is a plus)
• Willingness to travel abroad

Our Offer

• A meaningful role with opportunities for long-term growth in an international environment 
• Chance to actively contribute to AT&S´ success and to create value 
• A structured and tailor-made onboarding program along with continual training opportunities

We also offer

• Modern company canteen with freshly prepared meals every day
• Free parking spaces and e-charging stations
• Diverse health measures and a wide range of employee benefits

Ready for a new challenge to advance your career? It´s just a click to apply online. We look forward to your application and your detailed resume. Your AT&S Team!

AT&S is an equal opportunity employer. We embrace diversity and are dedicated to empowering people to reach their potential by fostering their unique talents and strengths. The employment is in accordance with the Austrian Collective Agreement for the Electrical and Electronics Industry, employment group F, and we offer competitive salaries and additional benefits based on your performance, experience and qualification.