2 8D Jobs in der Steiermark
Your Responsibilities
- Lead and coordinate 8D processes for customer complaints, ensuring timely submission and effective corrective actions
- Act as the single point of contact for customers regarding quality-related topics and inquiries
- Conduct root cause analyses and provide rapid on-site support (within 48 hours when required)
- Maintain continuous communication with customers or AQM for complaints, deviations, and general requests
- Support global AT&S sites in complaint handling and align with local customer requirements
- Train and guide internal teams on customer-specific quality standards and reject analysis
- Represent the company during customer visits, audits, and quality discussions
- Monitor, report, and ensure completion of quality actions, including documentation and certification (e.g. EN10204)
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- Lead, develop and train a production team of approximately 8 people with a strong improvement mindset
- Ensure stable, high‑yield, cost‑efficient and lean production processes
- Define, select and support suitable process tools and tooling for the HVM phase
- Contribute to equipment engineering topics and process documentation for all assigned tools
- Support production planning activities (PPC/IE, department‑specific PSV)
- Perform customer support, failure analysis and root cause investigations
- Manage suppliers related to process equipment (CapEx / OpEx)
- Drive continuous improvement initiatives to enhance customer satisfaction
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